HR U Can Trust Blog

A blog providing trustworthy Human Resources advice to business owners, managers and employees plus the occasional LOL true story from the workplace.

The Call That HR Consultants Dread in January

Tiffany Boyes - Tuesday, January 09, 2018

The Call That HR Consultants Dread in January



Now that we’re well and truly recovered from the pumpkin pie and egg nog fog, we’re back in the office and eager to kick off another brilliant year of helping small businesses to tackle their HR issues and get the most out of their workforce.


We’re expecting a call though. It’s one we get every month of every year, and though the finer details and the exact circumstances can vary, it’s one that we know we’ll be handling throughout January from stressed out and anxious business owners.


It goes something like this… They’ve dropped the ball. They’ve got an HR disaster on their hands. The worst-case scenario has happened, and they’re desperately trying to pick up the pieces and do some damage control. They need help, and they know that only an experienced HR professional can do the job.

And to be fair, we also kind of love these calls. We relish the opportunity to get stuck into a tricky situation, and create a favorable outcome for the business involved. We know that we can craft the path of least resistance to the overall goal. It’s our time to shine. This is the very reason why we run HR businesses in the first place… We want to help people to get the most out of their people, and firefighting is inevitably an aspect of this.

However, it’s also hugely frustrating. Because a lot of the time, the stress and the worry – and the potential damage to the business – is completely avoidable. It’s rarely been caused by a deliberate intention by the owner to break the law or ignore best practice. More often than not, it’s due to an oversight, a mistake, or a simple lack of time and organization.

We never judge. We know from experience just how hard it can be to be the boss, and we get straight to work to develop a plan that covers the best next steps.

However, it’s frustrating because we know that it could be avoided completely. Small business owners could save themselves a huge amount of time, money and stress, by taking a step back and considering how to operate from a place of best practice, rather than just sorting out problems when they arise.

It might mean that our phones are a little less busy in January, but ultimately, we’re passionate about what we do. We want it to be more about being excellent and leading the way, rather than a last-minute thought when the proverbial hits the fan.


That’s why we’re offering a complementary strategy call between now and January31st for small business owners who are determined that 2018 will be the year when they finally get their ducks in a row when it comes to HR, and step up as the leaders they know they have the potential to be. Get in touch today to arrange a time that works best for you.